Generate and download transcript
Generate candidate interview transcripts from the candidate view, download them for offline review, and handle them securely.
Generate and download transcript
Generate a transcript of a candidate's video interview response and download it for offline review when your workflow requires a written record.
Transcript availability depends on your subscription. Some plans include automatic transcript generation after a candidate completes an interview, while others require manual generation from the candidate view.
What you can do
Use transcripts to review candidate responses in written form, support detailed evaluation, and continue review work when you are offline.
If your plan includes transcript generation, you can access completed interview transcripts from the candidate profile. If automatic transcripts are not included in your plan, you can still generate them manually when needed.
Understand plan-dependent features
Transcript generation works differently depending on your current plan.
- Check your plan to confirm whether automatic transcript generation is included in your subscription.
- Automatic transcripts may be created after candidates complete their interviews, depending on your plan.
- Manual generation is available when automatic transcripts are not included.
- Plan upgrades for automatic transcript generation are available through support.
If you need automatic transcript generation but do not see it in your current subscription, contact support to discuss upgrade options.
Generate and download the transcript
Open the job you are managing
Go to your dashboard and open the job that contains the candidate interview you want to review.
Select the stage
Click the stage that contains the candidate. The candidate list for that stage opens.
Open the candidate view
Select the candidate to open their full profile and interview details.
Start transcript generation
Find the Generate Transcript button at the top of the screen and click it to start processing the interview response.
Wait for processing to finish
Transcript generation may take a few moments while the system processes the video.
When processing is complete, the transcript is available from the same candidate view.
Download the transcript
Click Download Transcript to save the transcript to your device for offline review.
Your download starts automatically.
Handle transcripts securely
Downloaded transcripts contain confidential candidate information and should be treated as restricted recruitment material.
- Use transcripts only for recruitment and hiring evaluation.
- Do not share transcripts outside your recruitment team.
- Restrict access to authorized personnel only.
- Delete downloaded transcripts after the recruitment process is complete.
- Follow your local data protection and retention requirements when storing or deleting candidate information.
Your organization is responsible for handling candidate transcripts in line with internal policies and applicable data protection laws.
FAQs
Transcript availability depends on your subscription. Some plans include automatic transcript generation after interview completion, while others require manual generation from the candidate view.
Yes. Once processing is complete, you can download the transcript from the same candidate view for offline review.
Wait a little longer for processing to finish, then refresh the candidate view and check again. If transcript generation is not included in your plan, use the manual generation option if available.
Transcripts can only be generated after all interview videos are fully processed and visible in the dashboard. If any video is still showing as “Processing,” the transcript generation may remain stuck or fail to complete. Please wait until all videos finish loading, then try generating the transcript again.
Yes. Transcript quality can vary depending on the audio quality and clarity of the candidate's recording.
Contact support to discuss plan options if automatic transcript generation is not included in your current subscription.
Automatic transcript generation depends on your subscription plan and enabled features. Some plans support automatic transcript generation after interview completion.