Enabling / Disabling Mobile Number Collection
Explain what mobile number collection is and how to enable, make optional, or disable phone number collection during the interview.
What is Mobile Number Collection?
Mobile number collection lets you request candidates to provide their phone number during the interview. You can set the field to required, optional, or disabled depending on how you want to collect contact details.
How to Enable / Disable Mobile Number Collection
Open the job editor
When creating a new job or editing a job, open the job editor.
Open the Customisation tab
Select the Customisation tab.
Open the Interview Form settings
On the left side of the page, in the Interview Form section, click the Form Element tab.
Find Mobile Number Collection
Locate the Mobile Number Collection dropdown or toggle.
Select the preferred option
Choose Enabled Required, Enabled Optional, or Disabled.
Save your changes
Click Save to apply the setting.
Mobile Number Collection Options
- Enabled Required — Candidates must provide their mobile number to proceed.
- Enabled Optional — Candidates can provide their mobile number or skip this step.
- Disabled — The mobile number field does not appear, and candidates cannot submit phone numbers through the form.
Best Practices
- Required — Use this when you need immediate follow-up contact for the next interview stages.
- Optional — Use this when a phone number is helpful but not critical.
- Disabled — Use this when you collect phone numbers through other means or systems.
- Recommended — Enable optional mobile number collection for most roles.
Collecting mobile numbers helps you easily contact candidates after the interview.
Last updated 2 days ago
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